• Membership Info
• About AOA
• Contact the AOA Office
• Leadership Council
• Volunteer Resources
• Membership Directory
• Membership Application
• Membership Renewal
• 30-Day Trial Account
• Referral Program
 
• AOA News & Events
• AOA eLearning

• 2006-2010 Strategic Plan
• OTO's Scope
• Practice Management
• Educational Webinars
• McVey Seminars
 
• Practice Management
• Salary Survey
• Benchmarking Survey
• Useful Links
• Partnership Program
• Clinical Support Manual
 
• Legislative Information
• Discussion Forums
     - General
     - Coding
     - Job Postings
     - Classifieds
     - Forum Search
• AOA Networking List
• AOA Speakers Bureau
 

AOA Speakers Bureau

Featuring:

Untitled Document

Jolene Eicher
Practice Administrator
Commonwealth Ear, Nose, and Throat, and The Sinus Center

Jolene is responsible for the day-to- day operations, information technology and strategic planning of Commonwealth ENT and The Sinus Center in Louisville, KY.  She is an ad-hoc member of the Board and reports directly to the President of the group. Mrs. Eicher joined Commonwealth Ear, Nose & Throat and The Sinus Center in August of 1982 and has over twenty years of healthcare administrative experience in operations, managed care contracting and healthcare marketing.   She served on the Leadership Council as President - Association of Otolaryngology Administrators (AOA), and has served on ad-hoc committees of the American Academy of Otolaryngology – Head and Neck Surgery (AAO-HNS). She has also worked jointly with her local ENT society in providing educational workshops for practice administrators.  Mrs. Eicher is a member of her local medical societies' Managed Care Task Force and has served as President of her local MGMA group.   Her article ‘Improve Patient Care and Enhance Your Revenue with an Office Based CT Scanner’ was published in the July 2005 edition of The Bulletin.
She is available to speak on principles of patient satisfaction and ancillary revenue streams.

Speaking Engagements:

  • 'Patient Satisfaction"
    • Sept 2001 AOA Annual Educational Conference
  • 'Ancillary Revenues Streams"
    • Sept 2004 AOA Annual Educational Conference
    • Sept 2004 AAO-HNS Annual Conference
    • Sept 2005 AAO-HNS Annual Conference
    • March 2005 WAW
--- Go Back ---